Payment & shipping

For purchases, additional information is collected that is necessary to process payments. Personal Information which we and our retail partners collect for payments will be used in order to

  1. complete the sale,
  2. comply with tax and other applicable statutes,
  3. maintain accurate business and financial records (in accordance with accepted standards),
  4. assist with customer service.


In order to provide you with added protection we employ a security technology known as a secure-socket-layer (“SSL“) to protect the transmission of payment information to the Sites. Unless otherwise specified herein or on the Site where you make a purchase, credit card numbers are used only for payment processing and are not retained for marketing purposes.

To protect private and confidential information from interception and visibility to unauthorized persons while in transit, the connection between your web browser and the registration server operated by THEMOON is encrypted and verified using Secure Socket Layer (SSL) technology.

Your personal data may be transferred to, stored at and processed in the United States (and/or other non- European Economic Area (“EEA“) jurisdictions). Personal data collected by those of 13 years or older is provided with user’s informed consent and the user agrees that we may transfer, store and process your personal data outside the EEA in connection with the purposes stated in this Privacy Policy.

Card payments

Our payment partner PayEx supports VISA and MasterCard. The system will recognize whether or not the credit card is registered on the 3-D security programs verified by Visa or MasterCard SecureCode.

These are security systems that have been developed to ensure that the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a purchase. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password.

If your credit card in not registered with any of these programs, the payment can be made without further authentication.

Shipping & returns

As every store is unique at THEMOON Shopping, shipping costs and returns will vary according to the different brand’s standards.


Øvre Slottsgate 4
0157 Oslo